Shipping
Complimentary shipping on all paintings within Australia.
For international shipping enquiries, please contact us at alicia.benetatos@outlook.com for a quote. If you are happy to proceed, shipping will be invoiced separately.
All paintings are dispatched within one week of purchase. If framing is required, please allow two weeks for dispatch.
Returns & Refund Policy
Return and Refund Policy - Original Artwork
Due to the nature of original artwork, all sales are final. We are unable to accept returns or exchanges due to change of mind.
Every piece is carefully packaged to ensure it arrives safely. In the unlikely event that your artwork is damaged in transit, please contact us immediately at alicia.benetatos@outlook.com
In certain circumstances, and at our discretion, an exchange or refund may be offered. If approved, the artwork must be returned in its original packaging at the customer's expense.
Return and Refund Policy - Fine Art Print
As all fine art prints are made to order, we have a 24 hour cancellation and exchange window from the time of purchase. Please reach out within this period to make any changes.
Once an order has been processed, we are unable to offer refunds or exchanges on fine art prints.
Approved cancellations will be refunded to your original payment method within 10 business days.